Hand On Web Ltd

Hand On Web Ltd is a Chester agency helping UK businesses use websites, search marketing and AI automation in practical ways. We build AI receptionists, business chatbots and workflows that support enquiries, bookings, customer questions and repetitive administration. These systems can connect with existing websites, online shops and customer records, with a clear route back to the client’s team.

Our services include knowledge-based chat assistants, voice agents, n8n automation and integrations with tools such as Zapier and Make. We also design and develop Next.js and WordPress websites, Shopify and WooCommerce stores, and provide local and technical SEO, Google Ads and AI visibility work. We scope projects around the client’s tasks, systems and support requirements.

The company works with local trades, service businesses and e-commerce retailers. Published work can be explored at https://www.handonweb.com/case-studies, including website projects and AI customer service examples. Our four-person core team combines technical delivery, AI implementation, business strategy and customer service.

We have traded since 2021 and incorporated as Hand On Web Ltd in July 2023, company number 15037917. The office is at Riverside Innovation Centre, 1 Castle Drive, Chester, Cheshire CH1 1SL. Face-to-face consultations are available by appointment, with remote delivery across the UK.